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Privacy Policy

This policy explains how Qviple collects, uses, stores, shares, and protects information for its School ERP, LMS, websites, apps, and related services.

Last updated: 5 Aug, 2022 | 12:00 am

1. About

Qviple is committed to protecting user privacy. This Privacy Policy applies to Qviple websites, subdomains, applications, dashboards, and services operated by Mithkal Minds Private Limited.

Qviple is used by educational institutions, teachers, students, parents, guardians, administrators, and staff for academic, finance, admission, LMS, communication, and institutional workflows.

2. Definitions and Key Terms

Cookie
A small data file placed on a browser or device to remember preferences, sessions, analytics, and security choices.
Company
Mithkal Minds Private Limited, owner and operator of Qviple.
Country
India.
Device
Any internet-connected phone, tablet, computer, or other hardware used to access the service.
Service
The Qviple website, web application, mobile applications, dashboard, LMS, ERP modules, and related institutional services.
Third-party Service
Any external provider, integration, payment gateway, analytics tool, hosting service, or linked platform used with Qviple.
Website
Qviple websites and subdomains, including qviple.com and related service domains.
You
The person, institute, administrator, staff member, student, parent, guardian, or entity accessing or using Qviple.
Customer
A school, college, university, coaching institute, organization, or person that registers for or uses Qviple services.
IP Address
A number assigned to an internet connection or device that may indicate approximate location and network information.
Personnel
Employees, contractors, and authorized representatives working with or on behalf of Qviple.
Personal Data
Information that identifies or can reasonably identify a person, directly or indirectly.

3. What Information We Collect

  • Name / Username
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Job Titles
  • Billing Addresses
  • Age
  • Password

4. Optional Mobile Data / Permissions

With user or device permission, Qviple mobile experiences may request access to optional data or device features only where needed for service functions.

  • Location GPS
  • Phonebook / Contacts
  • Camera / Pictures
  • Photo Gallery / Pictures

5. How We Use Information

  • Personalize user experience.
  • Improve the app, website, dashboard, and service.
  • Improve customer service and support.
  • Process transactions, receipts, subscriptions, and institution workflows.
  • Administer contests, promotions, surveys, or site features.
  • Send periodic emails, alerts, updates, and service communications.

6. End User Information from Third Parties

Qviple may receive end-user information from institutions, authorized administrators, integrations, payment providers, authentication services, or other sources needed to provide the service.

7. Customer Information from Third Parties

Customer information may be provided by institutions, staff, public sources, service providers, and integrations when needed for account setup, verification, support, security, billing, and service delivery.

8. Sharing Information with Third Parties

Qviple may share information with trusted service providers, payment processors, hosting vendors, support tools, analytics providers, affiliates, or institutions when necessary to operate the service.

Qviple may also share information where required by law, legal process, safety needs, fraud prevention, institutional authorization, or protection of rights.

9. Where and When Information is Collected

Information may be collected when users register, sign in, complete forms, upload content, make payments, contact support, use mobile features, interact with institutes, or use Qviple websites and apps.

10. Email Address Usage

Email addresses may be used for account access, verification, security notices, service updates, receipts, support, newsletters, announcements, and institution-related communication.

11. Data Retention

Qviple keeps information for as long as needed to provide services, meet legal obligations, resolve disputes, enforce agreements, support institutional records, secure the platform, and maintain business records.

12. Data Protection and Security

Qviple uses reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, loss, alteration, and disclosure.

No internet or electronic storage system is completely secure, so users should protect account credentials and report suspected misuse promptly.

13. Personnel Data

Personnel information may be collected and processed for employment, contractor, operations, security, support, compliance, and business administration purposes.

14. Sale of Business

If Qviple or Mithkal Minds Private Limited is involved in a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of that transaction subject to applicable protections.

15. Affiliates

Qviple may share information with affiliates where needed for service operation, support, analytics, security, administration, legal compliance, or product improvement.

16. Governing Law

This Privacy Policy is governed by laws applicable in India, without regard to conflict-of-law principles.

19. Advertising

Qviple may use advertising, analytics, or promotional tools to understand service interest, communicate relevant updates, and improve user experience.

20. Cookies for Advertising

Advertising and analytics partners may use cookies or similar technologies to measure campaign performance, prevent abuse, and personalize permitted communications.

21. Cookies

Cookies may be used for login sessions, security, remembering preferences, analytics, performance, personalization, and service improvement.

22. Blocking and Disabling Cookies

Most browsers allow users to block or delete cookies. Some Qviple features may not work correctly if cookies or local storage are disabled.

23. Remarketing Services

Qviple may use remarketing services to show relevant service information to users who have interacted with Qviple websites or services, subject to applicable settings and laws.

24. Payment Details

Payment information may be processed by payment gateways and financial service providers. Qviple uses payment details only as needed to process transactions, receipts, refunds, reconciliation, support, and compliance.

25. Children's Privacy

Qviple may be used by students, including children, through institutions and with parent, guardian, or school involvement where applicable. Qviple does not knowingly collect under-13 children's personal data without appropriate institutional, parent, or guardian context.

Parents or guardians who believe a child has provided information without proper permission can contact connect@qviple.com to request review, correction, or deletion where applicable.

26. Changes to Privacy Policy

Qviple may update this Privacy Policy to reflect service, legal, operational, security, or business changes. Continued use after updates means you accept the revised policy.

27. Third-Party Services

Third-party services may collect or process information under their own policies when users interact with integrations, links, payment systems, maps, support tools, analytics, or hosted features.

28. Tracking Technologies

  • Google Maps API
  • Cookies
  • Local Storage
  • Sessions

29. Child Safety Standards

Qviple prohibits child sexual abuse material, exploitation, grooming, unsafe conduct involving minors, and any child-safety violation. Qviple supports compliance with applicable Indian child-safety laws, including the POCSO Act and Information Technology Act Section 67B.

Qviple may moderate, remove, restrict, preserve, or report content and accounts related to child-safety violations to institutions, guardians, service providers, or lawful authorities as appropriate.

30. User Rights / Data Request

Users may contact connect@qviple.com to request access, correction, deletion, or other privacy support for their data where applicable. Qviple aims to respond to valid requests within one month where applicable.

Qviple does not sell personal information.

31. Contact Us

  • Email: connect@qviple.com